Agent Buddy Training Switch Adapter - Cisco Phones

Product is on Backorder for Roughly 2 Weeks From 2/20/2012 - Orders Will Ship The Day of Arrival

Agent Buddy Headset Training Adapter with 2 x Mute Buttons

Cisco Phones Model

• Dual control with 2 mute buttons. Compact for storage when not in use.
• Dual control with 2 mute buttons Listen-in only or train/take over call
• Works with wired or wireless headsets or a mix
• Use with Agent, Plantronics, Jabra and Sennheiser headsets
• Works with Cisco Phones ONLY. Perfect for Call Centers

Side-by-side training is a key ingredient of any call centre training program. This has just got easier with the introduction of a small headset adaptor. The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.